Revolutionizing Healthcare: Heidi Health’s AI Innovations
In an era where healthcare professionals are increasingly burdened by administrative tasks, a transformative solution is emerging. Dr. Tom Kelly, a trauma surgeon, has taken a bold step to alleviate this burden by co-founding Heidi Health, a company dedicated to integrating artificial intelligence (AI) into healthcare practices. This initiative aims to empower clinicians, allowing them to focus on what they do best: providing patient care.
The Genesis of Heidi Health
Dr. Kelly’s journey began with a shared vision alongside Waleed Mussa, a colleague from a previous startup. Together, they established Heidi Health in 2021, driven by a common goal: to create an AI care partner that would streamline administrative tasks for healthcare providers. “We wanted to build an AI care partner that would stand alongside clinicians and take care of the admin so that individual providers, like me, can feel empowered to deliver the care which we dedicated our lives to,” Dr. Kelly explained in an interview with TechCrunch.
The company launched its first products in early 2024, and within just 18 months, it has made significant strides. According to Dr. Kelly, Heidi Health has successfully returned over 18 million hours to frontline healthcare providers, impacting more than 70 million patient visits across 116 countries. This impressive statistic underscores the urgent need for solutions that can alleviate the administrative load on healthcare professionals.
The AI Medical Scribe
At the heart of Heidi Health’s offerings is an AI medical scribe designed to handle the myriad of administrative tasks that often overwhelm doctors. This innovative tool can transcribe and dictate notes, generate personalized patient summaries, and track tasks, effectively eliminating the need for sticky notes and other manual reminders. By automating these processes, Heidi Health aims to enhance the efficiency of healthcare delivery.
The company employs a unique approach by developing its own AI model while also leveraging existing models, such as Gemini. “This model-agnostic approach means that we can optimize our accuracy, latency, and cost,” Dr. Kelly noted, highlighting the flexibility and adaptability of their technology.
Recent Funding and Future Prospects
On October 5, 2025, Heidi Health announced a significant milestone: a $65 million Series B funding round led by Steve Cohen’s Point72. This funding round also included contributions from notable investors such as Goodwater Capital, Headline, Blackbird VC, LG Technology Ventures, and Alumni Ventures. To date, the company has raised a total of $96.6 million.
Dr. Kelly emphasized the unique value proposition that attracted Point72 to invest in Heidi Health. “They had seen all the scribes before. They’d never seen product adoption and usage metrics like they’d seen in Heidi. They also loved that we were obsessed about the end-user experience,” he stated. This focus on user experience sets Heidi Health apart from many competitors who often rely on top-down sales strategies.
The newly acquired capital will be directed toward further product development, enabling Heidi Health to enhance its offerings and expand its reach.
Expanding Access to Healthcare
Dr. Kelly envisions a future where AI tools like Heidi can significantly expand the capabilities of healthcare providers, particularly in underserved regions. “Imagine a world where any healthcare provider can use Heidi to increase their clinical capacity, whether they are practicing in a war zone, a refugee camp, or an area affected by climate change,” he said. This vision aligns with a growing recognition of the need for innovative solutions to address healthcare disparities globally.
The potential for AI to transform healthcare is immense. Heidi Health currently collaborates with over 2 million clinicians weekly, ranging from large hospitals to individual practices. The company offers a free version of its product, supplemented by paid features, which Dr. Kelly believes has been instrumental in attracting new customers.
The Broader Impact of AI in Healthcare
Heidi Health is not alone in the medical scribe space; competitors such as DeepScribe, Ambiance Healthcare, and Abridge are also making strides in this field. However, the unique approach of Heidi Health, which emphasizes user experience and adaptability, positions it as a leader in the market.
As AI continues to reshape the healthcare landscape, Dr. Kelly acknowledges the importance of maintaining a human touch. “AI is understandably going to change everything in healthcare. But at its core, humanity is still very essential, especially when it comes to maintaining and building trust,” he remarked. This perspective highlights the delicate balance between technological advancement and the fundamental human elements of care.
Conclusion: A New Era in Healthcare
The promise of AI in healthcare is not merely about efficiency; it is about enhancing the overall quality of care. Dr. Kelly’s vision for Heidi Health encapsulates this ethos: “It’s about doubling the world’s healthcare capacity. That’s the true promise of AI. We want to bring it about.” As the company continues to innovate and expand its reach, it stands at the forefront of a healthcare revolution that could redefine how care is delivered worldwide.
In a time when healthcare systems are under immense pressure, solutions like those offered by Heidi Health may be the key to unlocking a more efficient, accessible, and compassionate healthcare future.
